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 I FORGOT MY PASSWORD

Course Cancellation: Friday, Sept. 29 & Saturday, Sept. 30
AS 4490: Planning & Treatment

You are here:  Student Help > MY Portal

What is MY PORTAL?

MY Portal is desgined to provide you with access to your class schedule, your grades, for financial information, and more, through views that can be customized by you.  MY Portal is continuously evolving to make sure you have the most updated information.  If you need assistance please contact the IT Help Desk, helpdesk@madonna.edu, 734-432-5800, or stop by the IT Help Desk, Room 1103, located across from the Computer Labs in the Ford Technology Wing. 

How do I login?

Enter your ID number in the User Name field and your PIN in the Password field. Click Login. Contact the Help Desk helpdesk@madonna.edu or 734-432-5800 if you are still having problems.

What if I don't know my User Name?

Your student ID number is your User Name.  This is the ID number you'll use to access your grades and other information on MY Portal.  If you don't know your student ID number, either go to the Registrar's office in person and show a picture ID, or call or email the Registrar's office at 734-432-5400 or registrar@madonna.edu and they will send your student ID number to your my.madonna.edu email.  If you still need assistance contact the IT Help Desk at helpdesk@madonna.edu or call 734-432-5800.

How do I change my password?

Go to the MY Portal home page.  To the right of Login, click on I Forgot My Password. 

What is available on the MY Portal Students tab?

MY SCHEDULE
1.  Go to the "Students" tab.
2.  Click " Course Information" in the left panel.
3.  Click " MY Schedule" from the list of options.
 
MY GRADES
1.  Go to the "Students" tab.
2.  Click "Course Information" in the left panel.
3.  Click on the "My Grades" link from the Course Information list.
4.  Select the appropriate term from the drop-down menu and click on "View Final Grade Report."
 
MY UNOFFICIAL TRANSCRIPT
1.  Go to the "Students" tab.
2.  Click "Course Information" in the left panel.
3.  Click the "Unoffical Transcript" link from the Course Information list.
 
MY STUDENT ACCOUNT STATEMENT
1.  Go to the "Students" tab.
2.  Click on "Student Accounts" in the left panel.
3.  Click on "MY Finances".
4.  Click on the "Official Statement" link to the right.
 
MADONNA PAYMENT PLANS
1.  Go to the "Students" tab.
2.  Click on "Student Accounts" in the left panel.
3.  Click on "Payment Plans."
 
MY 1098T
1.  Go to the Students" tab.
2.  Click "Student Accounts" in the left panel.
3.  Click on "1098T."
 
HOW TO PAY MY BILL
1.  Go to the "Student" tab.
2.  Click on "Student Accounts" in the left panel.
3.  Click on "My Finances/Payments."
4.  Click the "My Account Balance" link on the right.
 
 
The IT Help Desk is the one point of contact for technology support at Madonna University providing resources, workshops, and support for Blackboard, student email, MYPortal, and other University supported technologies. 
 
Call 734-432-5800 to leave a voice mail
 
IT HELP DESK HOURS - Room 1103
Monday, Thursday 8:30 a.m. to 6 p.m.
Tuesday, Wednesday, Friday 8:30 a.m. to 5 p.m.
Spring/Summer:  Monday through Friday 8:30 a.m. to 5 p.m.