Textbook Rental and Purchase Information

Slingshot is an auto fulfillment service. When you register for your courses, this service electronically fulfills the required course materials for each course, and delivers them directly to the Spirit Store or the residence hall before classes start. Your course materials will be a combination of physical and digital e-books. There’s no need for you to order books. You will have all of your course materials and none of the book-buying hassle. 

  1. Go to madonna.slingshotedu.com
  2. Click the Login With School Account button.
  3. You’ve already got an account – use your Madonna University email address and password when prompted.
  4. If you are registered for courses, your schedule will appear and you can manage your course material preferences

From the Slingshot portal, you can:  

  • Manage your account and delivery preferences
  • Access your digital course materials
  • See when your rentals are due, or purchase more time

Here are some frequently asked questions:

Am I signed up for Slingshot automatically?

Yes. In order to make sure every student has all of their required course materials Madonna has decided that the default option for students is opted-in. Any student can opt out, but we can’t guarantee availability of books at the Spirit Store for students who have opted out.  If you choose to opt out, you will need to complete the opt-out form available in MY Portal under Student Tab/Eforms/Opt Out/Automated Course Materials.

How are course materials delivered?

Students living on campus, will have their initial package delivered to their campus residence. Any books that arrive after that initial delivery can be picked up in the Spirit Store. Students that live off campus will pick up all physical course materials in the Spirit Store or can select a shipping preference of “Mail” to receive items at their home address for an additional shipping fee ($3.99 per item). Digital items will be accessible on the Slingshot portal under “My Course Materials”. Email notifications will be sent when items are ready for pick-up and when digital items are available to access.

How much does Slingshot cost?

This full-service course material subscription will appear as a $30 per-credit-hour Course Material Fee on your student account.  This pays for all required course materials for your upcoming semester.

For more detailed FAQs please visit https://madonna.slingshotedu.com/#/faq or reach out to Slingshot’s Customer Support team with any questions at https://www.slingshotedu.com/support (phone, chat, or email).

Please reach out to madonna@slingshotedu.com if you have any questions about orders.

Slingshot FAQ

Can I use my Madonna University student account to pay for books online?

We can accept Madonna University student account payments via phone or chat! Just have your ISBNs and student ID number ready and call us at 888-392-2930 or chat with us at https://www.slingshotedu.com/support.

How can I track my order?

Once you have placed an order through the website, you can view your order’s current status and tracking number (if applicable) by logging into this website, and navigating to the “My Transactions” tab.

How do I access digital items?

If you have purchased a digital item, that item will be accessible under the “My Course Materials” tab upon logging into the madonna.treeoflifebooks.com portal.

What is the online order return policy?

For online orders, all sales are final unless accompanied by a course withdrawal. If you drop the class, you can return your book within 14 days of the start of your course when you provide proof of your course drop. In the case of a drop, all items must be returned in the original condition that they were provided. Some digital restrictions apply.

What if I need to return a digital item?

Digital items fall outside our normal return and refund policies, as each publisher has set different policies on digital. Digital items are refundable within 14 days of the first day of access, or thirty (30) days after the purchase is made, whichever occurs first. Additionally, we cannot fulfill refund requests if more than 10% of the product has been viewed and/or if any page(s) of the product has been printed. We’d recommend contacting our Support Team as soon as possible if you think you will need to return an item.

Who do I contact if I have other questions?

Email the Slingshot Support Team anytime at madonna@slingshotedu.com where the estimated response time is within 24 hours. Alternatively, Slingshot staff are available by chat or phone every Monday through Friday, 8 a.m. -11 p.m. EST. Please utilize the online chat box or call 1-888-392-2930.

CashCourse is a free website for MU students with many financial literacy topics, such as paying for college, dealing with debt, and finding scholarships.

Rave Guardian is a FREE Smartphone-based campus security application that allows users to call 911, contact Madonna University Campus Safety and set up a timed virtual escort that notifies Campus Safety, as well as friends and family of your status and location.

additional info. and how to install app.pdf


One Point of Contact for all Your Technology Questions and Requests

The IT Help Desk is the one point of contact for technology support at Madonna University providing resources, workshops, and support for Blackboard, student email, MYPortal, and other University supported technologies.
  • Submit a ticket for IT support at madonna.topdesk.net

  • Chat online with a Helpdesk representative at madonna.edu/helpdesk

  • For urgent matters, please call the Helpdesk at 734-432-5800, before submitting a ticket for your issue.

Steps for Submitting Tickets

  • Computer workstations available in room 1724 for walk-in use.
  • Helpdesk staff are available for support.

Papercut – printing on campus

Locations of printers/copiers:
Academic Building
               -Lobby, 2nd floor
               -IT Helpdesk Room 1724
               -Hallway outside of Collaborative Lab, 1st floor
               -Library, room #2300
Franciscan Center
               -Top of the stairs, by the windows
  • Recommended browsers to access Bb with Single Sign-on are Chrome and Mozilla Firefox.
  • If you receive a when attempting to login, please go to the options or settings of your web browser to clear all cookies. Close and re-open the web browser to try again.
  • Tap the Web Login option to enter your AD credentials for the Blackboard Mobile App.
    Students    Faculty

Accessing Blackboard:
Go directly to https://madonna.blackboard.com or to the Quick Link "Blackboard Learn" at the left side of My Portal.

Option 1
If you have an @madonna.edu or @my.madonna.edu account, select "O365 LOGIN" to use your email credentials to login.

  • Microsoft's landing page will appear.
  • Click your email address if listed or click "Use another account" to enter your full email address, if needed.
  • Enter your email password.

After entering your credentials, you will be logged into Blackboard. If you have already logged into your MU Office 365 account on the web browser, you will immediately be logged into Blackboard and will not have to re-enter your email credentials.

Option 2
If you do not have a Madonna University email, select "Direct Login" to use your existing Blackboard credentials to login.

Alternative login for users who have a MU email address but the O365 login is not working.

  • Use the Direct Login mentioned in option 2.
  • Students - as of 6/3/21, your Blackboard username (previously your student ID number) has been replaced with your email alias, the text before the @sign of your @my.madonna.edu address. For example, if your e-mail address is jsmith123@my.madonna.edu, your Blackboard username is jsmith123. There has been no change to your Blackboard password.
  • Faculty – There are no changes to your username and password for the direct login to Blackboard. Use your email alias for the username and existing password.

Please report any issue with Single Sign-on by submitting a ticket to the helpdesk so that it can be resolved.